Grounded Counseling & Wellness, PLLC
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632 Holly Ave NW
Suite 7 Winston-Salem, NC 27127​

amanda@groundedcounselingwellness.com

(336) 223-3252

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Privacy Policy

Privacy Policy

At Grounded Counseling & Wellness PLLC, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

 

1. What Information We Collect
We collect the following information to provide you with the best counseling and wellness services:

Personal Information: Name, contact details, and date of birth.
Health Information: Details about your health and wellness, including medical history and therapy notes.
Payment Information: Credit card and billing details to process payments.


2. How We Use Your Information
We use your information to:

Provide counseling and wellness services.
Communicate with you about appointments, billing, and treatment.
Process payments for services.


3. How We Protect Your Information
We take steps to keep your information safe, including:

Using secure storage and encryption for your personal data.
Limiting access to your information to only those who need it.


4. Sharing Your Information
We will not share your information without your permission, except in the following cases:

For Treatment: We may share your information with other professionals involved in your care.
Payment Processing: We use third-party services to process payments, but they only have access to the information needed to complete the transaction.
Legal Requirements: If required by law, we may have to share your information (e.g., to protect your safety).


5. Your Rights
You have the right to:

Access your information.
Correct any incorrect information.
Request to delete your information (except where we are required by law to keep it).


6. How Long We Keep Your Information
We keep your personal and health information for as long as needed to provide our services and comply with legal requirements. Once no longer needed, it will be securely deleted.

7. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website, and the Effective Date will be updated.